Responsible Gambling Information

Last reviewed: 23 July 2026

Our Role

Sisters Network UK is an information and comparison publisher. We do not operate gambling accounts, take deposits, accept bets, hold player funds or apply account controls. Any limit, break, closure or exclusion request must be made through the relevant operator or an independent support service.

Set Limits Before You Start

Decide your boundaries while you are calm and before money is deposited. A practical plan should include:

• Money: use only disposable entertainment money after essential bills, savings and debts are covered;
• Time: choose a finish time and use a timer or on-screen reminder;
• Frequency: decide in advance which days, if any, gambling fits into;
• Stop point: end the session when the money or time limit is reached, whether you are winning or losing;
• Review: check account history and bank statements regularly against the limit you set.

Do not borrow money to gamble, use credit intended for essentials or try to recover a loss by increasing stakes. Previous losses do not make a future win more likely.

Keep Gambling Separate From Everyday Life

Treat gambling as paid entertainment with an uncertain result. Avoid gambling when upset, under pressure, tired or affected by alcohol or other substances. Keep it separate from work, study, childcare and time with other people. Never share an account, payment method or identity document so another person can gamble.

Use the Tools on the Exact Account

Operators may provide financial limits, time reminders, session history, short breaks, account closure and self-exclusion. The names and coverage of these tools can differ between connected brands, so check the exact account rather than assuming that one network-wide setting applies everywhere.

Lowering a limit or taking a break should be a protective decision, not a temporary tactic before another session. If a tool is difficult to find, contact the operator and ask for the relevant account-control route in writing.

Signs That Gambling May Be Causing Harm

Pause and seek help if you recognise one or more of these patterns:

• spending more money or time than planned;
• trying to win back losses or increasing stakes to change your mood;
• borrowing, selling possessions or missing bills;
• hiding gambling or being dishonest about money and time;
• feeling restless, anxious, low or angry when trying to stop;
• allowing gambling to affect sleep, health, work, study or relationships;
• repeatedly trying to cut down without being able to maintain the change;
• moving between several websites after reaching a limit or restriction.

You do not need to wait for a crisis. Concern from you, a friend or a family member is enough reason to take action.

A Simple Action Plan

1. Stop the sessionClose the website or app and do not make another deposit while deciding what to do.
2. Add practical barriersUse account controls, payment blocks available from your bank, device-level blocking tools and reduced access to funds.
3. Tell someoneShare the situation with a trusted person who can help you keep the plan in place.
4. Use independent supportChoose a current UK service through the official regulator’s support information.

Helping Someone Else

Choose a calm time, describe the behaviour you have noticed without blame and listen. Do not lend money to cover gambling or take control of someone’s account. Encourage independent advice and protect shared finances where necessary. You can seek guidance for yourself even if the other person is not ready to ask for help.

Support, Complaints and Licence Checks

For current safer-gambling information and verified support routes, use the Gambling Commission’s public guidance. Check whether a business is licensed for Great Britain in the Gambling Commission Public Register.

If your concern is about an operator’s account decision, payments or terms, use the operator’s complaint process and keep copies of messages and account records. Sisters Network UK cannot open, close or change an operator account and cannot resolve an operator dispute.

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